Terms & Conditions

These Terms and Conditions (which incorporate our Privacy Policy, our Cookie Policy and our Notice and Takedown Policy) form a legally binding contract between you and UKi Media & Events a division of UKIP Media & Events Ltd.

You need to be at least 18 years old to be a customer.

Pricing and Descriptions

Prices for goods and services are stated on the secure payment form that you complete.

The price that you have paid will be shown on the email receipt that you will receive on completing the form.

Some goods will be available to collect on the first day of the show or they will be dispatched to you prior to the show. This will be detailed in your email receipt.

Booking Discounts

Discount codes must be used at the time of booking.

Group booking discounts must be made on the same day, from the same company.

Order Errors and Cancellations

All products are subject to availability.

By accepting these terms and conditions you are agreeing to the terms of our privacy policy.

These terms and conditions do not affect your statutory rights.

Cancellation Policy for Conference Bookings

* This cancellation policy does not apply to Exhibition Sales Orders

We must receive all cancellations in writing prior to the event. The following information indicates the timescale and monies due for different cancellation periods.

Cancellations received:
More than 30 days prior to the event - full refund/no payment due.
More than 14 days and up to 30 days prior to the event - 50% refund and 50% payment due.
14 days or less prior to the event - no refund/full payment due.

Substitutions can be made in writing up to seven days prior to the event.


We may on occasion send you emails and marketing material about our events or publications.


UKIP Media & Events Ltd. do not accept liability for any loss of, or danage to, the personal effects of attendees to the events.

We reserve the right to cancel, defer or modify the event proceedings without prior notice.


It is in our interest to resolve any complaints as soon as they occur.

We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress throughout the complaints procedure.

If you have a complaint, please do not hesitate to contact us.

Methods of Payment

You can make a secure payment by credit card using our Secure Server.

You can pay using the following credit cards:

• VISA Credit
• VISA Electron
• VISA Debit/Delta
• Mastercard
• Solo
• American Express


All of the credit card information sent to UKIP Media & Events travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.

Privacy Policy

UKi Media & Events is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998 (the Act). UKIP Media & Events Ltd, whose registered address is 10 Queen Street Place, London, EC4R 1AG, United Kingdom, is the data controller for the purposes of the Act.

When you fill in forms on our site, we collect personal information about you only for the following purposes:

First, to process your order.

Second, to provide you with the best possible service.

Third, to ensure that any online advertising that we may initiate from time to time is better targeted and more relevant to recipients. We will not pass any of your personal information to third party advertisers as part of this process.

The type of information we will collect about you includes:

• Name
• Address
• Phone number
• Email address

We will never collect sensitive information about you without your consent. We employ appropriate technical and organisational measures to prevent unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We use all reasonable efforts to ensure that any personal data we hold is accurate and up to date, and we will not retain personal data longer than is reasonably necessary. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct the relevant information for you.

We occasionally use technology including Google AdWords to track the patterns of behaviour of visitors to our site. This can in some cases include using a ‘cookie’, which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. More information can be found in our Cookie Policy.

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). Such personal data will only be transferred for the purposes set out above. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

This policy does not affect your statutory rights as a consumer.

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

• Make our website work as you'd expect
• Improve the speed/security of the site
• Continuously improve our website for you

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass personally identifiable data to third parties
• Pay sales commissions

You can learn more about the cookies we use below.

Granting us permission to use Cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us of, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

The cookies we use on this site are:

2 years from set/update
Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 mins from set/update
Description: Used to determine new sessions/visits. The cookie is created when the JavaScript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

End of browser session
Description: Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the__utmb cookie to determine whether the user was in a new session/visit.

6 months from set/update
Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library executes and is updated every time data is sent to Google Analytics.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (learn how here). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

The cookie information text on this site was derived from content provided by Attacat Internet Marketing (www.attacat.co.uk), a marketing agency based in Edinburgh.

Site FAQs

Is it secure to give my credit card details over the internet?

Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.

What methods of payment do you accept?

We take the following major credit and debit cards: VISA, VISA Credit, VISA Electron, VISA Debit/Delta, Mastercard, Solo, American Express. Unfortunately, we cannot accept cheques, cash or postal orders on this web site. If you wish to use one of these payment methods, please contact us using the details below:

UKi Media & Events.
Abinger House
Church Street

Telephone: +44 (0) 1306 743744
Fax: +44 (0) 1306 742525
Email: info@ukimediaevents.com

What if I cannot find the answer to my question here?

Answers to the most common questions should appear here. If your question does not appear here, please email us at: info@ukimediaevents.com

What information will UKi Media & Events hold about me and is it safe?

We only hold the information you give us when you register. To see more information about personal information and security, please view our Terms and Conditions.