You need to be at least 18 years old to be a customer.
Prices for goods and services are stated on the secure payment form that you complete.
The price that you have paid will be shown on the email receipt that you will receive on completing the form.
Some goods will be available to collect on the first day of the show or they will be dispatched to you prior to the show. This will be detailed in your email receipt.
Discount codes must be used at the time of booking.
Group booking discounts must be made on the same day, from the same company.
All products are subject to availability.
These terms and conditions do not affect your statutory rights.
* This cancellation policy does not apply to Exhibition Sales Orders
We must receive all cancellations in writing prior to the event. The following information indicates the timescale and monies due for different cancellation periods.
More than 30 days prior to the event - full refund/no payment due.
More than 14 days and up to 30 days prior to the event - 50% refund and 50% payment due.
14 days or less prior to the event - no refund/full payment due.
Substitutions can be made in writing up to seven days prior to the event.
We may on occasion send you emails and marketing material about our events or publications.
UKi Media & Events do not accept liability for any loss of, or danage to, the personal effects of attendees to the events.
We reserve the right to cancel, defer or modify the event proceedings without prior notice.
It is in our interest to resolve any complaints as soon as they occur.
We will personally deal with all complaints as soon as possible, acknowledging your complaint within 48 hours and keeping you informed of our progress throughout the complaints procedure.
If you have a complaint, please do not hesitate to contact us.
You can make a secure payment by credit card using our Secure Server.
You can pay using the following credit cards:
• VISA Credit
• VISA Electron
• VISA Debit/Delta
• American Express
All of the credit card information sent to UKi Media & Events travels through a Secure Socket Layer (SSL) 'pipeline'. The information goes from your computer to our secure server. SSL is the most advanced security measure available.
UKi Media & Events is committed to protecting your privacy. All information will be collected lawfully and in accordance with the Data Protection Act 1998 (the Act). UKIP Media & Events Ltd, whose registered address is 10 Queen Street Place, London, EC4R 1AG, United Kingdom, is the data controller for the purposes of the Act.
When you fill in forms on our site, we collect personal information about you only for the following purposes:
First, to process your order.
Second, to provide you with the best possible service.
Third, to ensure that any online advertising that we may initiate from time to time is better targeted and more relevant to recipients. We will not pass any of your personal information to third party advertisers as part of this process.
The type of information we will collect about you includes:
• Phone number
• Email address
We will never collect sensitive information about you without your consent. We employ appropriate technical and organisational measures to prevent unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. We use all reasonable efforts to ensure that any personal data we hold is accurate and up to date, and we will not retain personal data longer than is reasonably necessary. You can check the information that we have about you by emailing us. If you find any inaccuracies please let us know and we will delete or correct the relevant information for you.
Our site may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
This policy does not affect your statutory rights as a consumer.
We are UKi Media & Events, a division of UKIP Media & Events Ltd. (incorporated and registered in England and Wales with company registration no. 05893940) and whose registered office is at 10 Queen Street Place, London, United Kingdom, EC4R 1AG. We are listed on the Information Commissioner’s register of data controllers under number: Z9745545.
If you register for or enquire about one of our publications or events, this will result in us collecting personal data about you (for example, your name, address, email address, telephone number).
Rest assured that when providing any information to us and clicking submit on any of our forms, your personal data is in safe hands. We will comply with all relevant laws and regulations relating to data protection, whether local, national or supranational, including (i) the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations (EC Directive) 2003 (S/2003i2426) (ii) all applicable requirements of the General Data Protection Regulation ((EU) 2016/679) (the "GDPR") and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK unless and until the GDPR is no longer directly applicable in the UK and then (iii) any successor legislation to the GDPR or the Data Protection Act 1998.
No matter which event or magazine you register for, your details are held by UKi Media & Events for a maximum of 5 years from the date of your last submission of data to us. We will never sell, share or pass on your information to third-party companies with the exception of the auditing organisation ABC, so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards. ABC will never share your personal information with anyone.
We will only use your personal data for the purpose it was collected (or for related purposes) or to the extent necessary to:
• give you information about the magazine and/or event you have registered for;
• call you to confirm your registration details or to discuss your involvement in our events/subscription to our magazines;
• comply with a legal duty; or
• remember your preferences (for example if you ask not to receive marketing material we will keep a record of this).
We will use your personal data to send you information and regular updates on our magazines and events, depending on which brands you have subscribed to/registered for. You can expect to receive emails from us once in a while, as well as some hard copy mail to give you more information about the magazine or event you have registered interest for.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you, before collecting your data, if we intend to use your data for such purposes. If you no longer want us to process your personal data for marketing purposes, please contact us at firstname.lastname@example.org.
Where you have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact email@example.com or write to UKi Media & Events, Abinger House, Church Street, Dorking, RH4 1DF, UK Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you have withdrawn your consent to, unless we have a legitimate basis in law for doing.
Under certain circumstances you have the right to:
• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact firstname.lastname@example.org or write to Data Handling Department, UKi Media & Events, Abinger House, Church Street, Dorking, RH4 1DF, UK. You will not have to pay a fee to access your personal information (or to exercise any of the other rights), however, we may refuse to comply with your request in accordance with this Policy.
Please note, we may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
For more information about GDPR and Article 13 in particular, please visit ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr and gdpr-info.eu/art-13-gdpr/
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You can learn more about the cookies we use below.
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Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.
We take the following major credit and debit cards: VISA, VISA Credit, VISA Electron, VISA Debit/Delta, Mastercard, Solo, American Express. Unfortunately, we cannot accept cheques, cash or postal orders on this web site. If you wish to use one of these payment methods, please contact us using the details below:
UKi Media & Events.
Telephone: +44 (0) 1306 743744
Fax: +44 (0) 1306 742525
Answers to the most common questions should appear here. If your question does not appear here, please email us at: email@example.com
We only hold the information you give us when you register. To see more information about personal information and security, please view our Terms and Conditions.
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